FAC NOTIFICATION - FDN Processing Outage
Incident Report for FAC FDN
Resolved
To our valued clients,

We would like to advise you that the issue reported yesterday was intermittent affecting a single Visa BIN. Processing for that BIN was restored by the issuer yesterday evening.

Kind regards,
The FAC Operations Team
Posted Apr 16, 2022 - 12:09 UTC
Update
We are continuing to investigate this issue.
Posted Apr 16, 2022 - 00:20 UTC
Investigating
To our valued clients,

We would like to advise you that there is currently an issue which is affecting transaction processing through FDN.

At this time, affected transactions may be declining with the following response codes: 91-TimeOut, 96-System Malfunction, 98-Host Unreachable or 30-Format Error.

The underlying issue is currently being investigated.

We will advise you once we’ve received confirmation that ability to process transactions has been restored.
Posted Apr 15, 2022 - 22:25 UTC
This incident affected: FDN Outage Merchants.